HELP !!! I need a contact to Nationstar the investor is Bank Of New York via EQUATOR
I have a short sale that I am working on. They will not co operate with HAFA They are refusing to pay the sellers portion of the title insurance. They are refusing to pay the Natural Hazard disclosure report and they want to cut our commision to 5 %.
I have completed many short sales and the bank has always paid for the title insurance for sure. I have written to negotiator twice via equator and no reponse. I will resend to her superiors via equator now and I want to know if someone has a phone number for me please.
Thanks

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Have you tried data.com or jigsaw.com (Same site) you should be able to find all executive level contacts there

okay thank  you I will try that 

I am going through the same thing, I have tried escalating it and they all say the same, they just don't have to pay it.  I have never seen a bank like this and I do a lot of short sales but to refuse to pay title insurance is new.  Good luck, let me know if you are able to get anywhere with them.

will do 

Thanks for the tip Brian, I will try that.

How do you find out what that "net proceed" number is? I am just starting a short sale with Nationstar and want to make sure I cover all bases.

Hi Rita,

Make sure you have a complete package, so that when they ask for a condition you have it ready to upload. 

I uploaded the application for Nationstar Short Sale. Complete this with your company authorization form, bank statements, 2 months pay stub, 4 comps, HUD 1, 2 years tax returns, and have it signed by your seller. Their short sale process was quite easy. If your buyer is strong and the offer is compatible to the comps. It will be an easy short sale.  Make sure all your title fees are on the HUD including notary fee. 

Call me if you have any questions. 925.519.4404.

Donisia

All the best.....

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great idea thank you and i hope they will share this with me 

thanks again good info

Rosalinda how much is your offer?  How much is the title insurance?

Hi Rosalinda..in any short sale...it doesn't matter if the servicer WILL pay the commish and all fees, the final say so is always up to the investor OVER the servicer's head.  Fannie Mae and Freddie Mac are the ONLY investors whose guidelines state they WILL honor the 6% commish, and u are guaranteed of this. The second the investor in any short sale is a private investor or group of investors or some other offshoot company, even if they are another bank... They do NOT have to honor the 6% commish. Or NHD or Title fees, etc...they can cut whichever fees they deem necessary. It seems the they will honor your buyer's price, yet at the cost of cutting some other fees in order to make this happen. Their net is alittle too low...

Brian is right...always find out their bottom line NET fees and start adding the other fees on top...U can argue the commish, but you will have to know what to say with those in charge up the ladder, etc..  Don't know if you got the buyer to sign another addendum when u decided to accept THAT buyer's offer, but one should have been signed stating that any UNAPPROVED fees up to x amount of dollars..will be the buyer's responsiblity to pay. This would have taken care of these fees they would not pay...since most sellers are not allowed to come in with any additional monies to make this happen....those 2 sites he mentioned are awesome for contacts...and you can google info for upper management or escalations departments and/or executive resolutions departments...  hope this helps...also call loss mitigation and demand to know who her supervisor is, then hang up and call back and demand to know who that supervisor's supervisor is...again and again as u go up the ladder...it works.. LOL  hope this helps..

awesome I will do that thank you so much get ideas

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