If a seller is asked to provide additional paperwork to an already submitted short sale and they do is there a new case file assigned?
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If a seller is asked to provide additional paperwork to an already submitted short sale and they do is there a new case file assigned?
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Tara - No, it's very common for a seller to provide extra requested paperwork during the short sale process, such as updated bank statements, paystubs, further hardship explanations, investor-specific forms, etc.
Okay, then if new paperwork was submitted it would show up as "submitted" if the short sale information was printed from Equator?
Tara - I don't know. Some agents include the document attached to an email, others upload to the Equator library. Are you the agent? There is an agent guide in Equator and there may be one for the specific lender, such as on Bank of America's website. Each lender uses Equator differently.