And what was her extension?
Does anyone as of today have any good internal numbers to Freddie Mac?
Both Fannie and Freddie are relatively inflexible. They use no common sense. I just tried to escalate a file further to get the sale date postponed to no avail. The home will be foreclosed tomorrow. The seller did everything the right way, but people who handle the HAFA program for BofA (REDC Default Solutions) did a terrible job! They still use faxes rather than email to collect documentation. They lost the documents over and over and then declined HAFA after over 3 months. BofA then offered a Cooperative Short Sale and never gave us a price and completely dropped the ball on it and 2 months later declined. We had an offer where the buyer waited almost 90 days to get approval, and the FHA guidelines changed 3 weeks before the approval, so she no longer qualified. Got a second offer approval relatively quick and the buyer had a death in her immediate family and had to relocate out of state. Got the 3rd offer submitted for approval which netted the investor $3400 more than either of the prior offers, but they would not postpone the sale date because they had postponed it earlier! The seller has paid HOA dues and maintained the property after moving out to accommodate the buyer who did not finish the deal...and now she will have the foreclosure on her record! I was told by a member of the escalation team that they can do nothing once the investor (Freddie Mac) says no to postponement.
Update: I just called the number given below for the Outreach Team and was redirected to an 800 number which when dialed was answered by an apparent "personal ad" for a hot 18 year old!! Weird.