I have an offer in on a listing since 5/5/11 on an FHA loan with BOA. Anyone have a contact that can help me? I have heard every excuse from BOA known to man. I contacted FHA and they sent me back to BOA! Going crazy
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Hi Becky! I have two FHA short sales going with BOA. The main # for cust service is 1-866-880-1232. They can give you direction.
FHA and VA loans can not presently be done on Equator so you have to fax your docs to: 866-808-5050
Hope this helps! Peter
Your negotiator emails should have their supervisor on the bottom of the emails, try Rich Crabtree, 904-218-0623, [email protected] or Robert Powell at 480.457-3657
Or just call the short sale department and ask the name of the supervisor of your negotiator and ask them for the correct spelling of name and phone number. I usually have really good luck getting to the supervisors and they negotiator will respond when you copy them on your communications!
I do a lot of FHA BOA short sales and have had some really good negotiators lately...maybe they know by now to give my files to the good negotiators lol....
Bank of America Twitter help @BofA_Help. Helped me through similar situations and many others on this site too. The only really good service I've ever seen from B of A.
I second that Jim. Send them a tweet. I did last week and someone tweeted back with in 5 mins. Issue resolved and short sale approval with in 24 hours. Great resource!
This would definitely call for an Escalation Letter faxed in to Customer Service -- you will hear back wtihin 24 hours !!!!
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