Chase slow to give approval letter - Short Sale Superstars2024-03-29T13:36:00Zhttp://shortsalesuperstars.com/forum/topics/chase-slow-to-give-approval-letter?groupUrl=chase&commentId=3468065%3AComment%3A381601&groupId=3468065%3AGroup%3A643&feed=yes&xn_auth=no"Amen"....EXACTLY!!!
....a li…tag:shortsalesuperstars.com,2016-11-29:3468065:Comment:3816072016-11-29T23:51:33.822ZBen Benitahttp://shortsalesuperstars.com/profile/BenBenita
<p>"Amen"....EXACTLY!!!</p>
<p>....a little prayer Never Hurts In Short Sales!!!! </p>
<p>Goodness knows I've prayed to the "God Of Short Sale Approvals" on more than one occasion!!!!</p>
<p>"Amen"....EXACTLY!!!</p>
<p>....a little prayer Never Hurts In Short Sales!!!! </p>
<p>Goodness knows I've prayed to the "God Of Short Sale Approvals" on more than one occasion!!!!</p> Amen Brother!tag:shortsalesuperstars.com,2016-11-29:3468065:Comment:3818042016-11-29T23:18:00.174ZTony Moraleshttp://shortsalesuperstars.com/profile/TonyMorales791
<p>Amen Brother!</p>
<p>Amen Brother!</p> Tony Morales is correct, if y…tag:shortsalesuperstars.com,2016-11-29:3468065:Comment:3820032016-11-29T23:13:17.730ZBen Benitahttp://shortsalesuperstars.com/profile/BenBenita
<p>Tony Morales is correct, if you want to get ANSWERS AND GET THINGS DONE, talk to the people who WRITE the scripts....not the lower level people who only READ FROM the scripts!!!</p>
<p>Tony Morales is correct, if you want to get ANSWERS AND GET THINGS DONE, talk to the people who WRITE the scripts....not the lower level people who only READ FROM the scripts!!!</p> There you go! remember most…tag:shortsalesuperstars.com,2016-11-29:3468065:Comment:3816052016-11-29T23:10:23.893ZTony Moraleshttp://shortsalesuperstars.com/profile/TonyMorales791
<p>There you go! remember most low lever reps at CHASE are reading scripts that are dictated to them. such as saying it takes 3 days to send the approval letter The Closer always have the ability to generate the letter immediately</p>
<p>There you go! remember most low lever reps at CHASE are reading scripts that are dictated to them. such as saying it takes 3 days to send the approval letter The Closer always have the ability to generate the letter immediately</p> I got a call earlier today fr…tag:shortsalesuperstars.com,2016-11-29:3468065:Comment:3816012016-11-29T23:04:16.750ZJackie Gonzalezhttp://shortsalesuperstars.com/profile/JacquelineGonzalez
<p>I got a call earlier today from a supervisor who sounded like he was trying to help but it didn't add up. That's why I posted today my question. I think they assign these cases to people who aren't there and then it gets reassigned when you complain, which is what happened to me. This is the 2nd time this happened in the process, and so the paperwork just sits there and the talk abut their deadlines and procedures.</p>
<p>Now it's in the hands of a rep who said he will be my closing agent.…</p>
<p>I got a call earlier today from a supervisor who sounded like he was trying to help but it didn't add up. That's why I posted today my question. I think they assign these cases to people who aren't there and then it gets reassigned when you complain, which is what happened to me. This is the 2nd time this happened in the process, and so the paperwork just sits there and the talk abut their deadlines and procedures.</p>
<p>Now it's in the hands of a rep who said he will be my closing agent. He said the approval letter was already there. He sent it with closing instructions while I was on the phone. This is frustrating, but I'm very happy now for the client as well as for the buyer. </p> Jacqueline this is what you…tag:shortsalesuperstars.com,2016-11-29:3468065:Comment:3820002016-11-29T20:42:06.039ZTony Moraleshttp://shortsalesuperstars.com/profile/TonyMorales791
<p>Jacqueline this is what you need to do call them and state the buyer is cancelling TODAY do not accept the standard response of " it takes 3-5 business days to approve the letter" Do not go to escalation department Get a manager threaten them with complaint to CFPB and your State Attorney General Believe me sqeaky wheel will get the grease It works for me.</p>
<p>Jacqueline this is what you need to do call them and state the buyer is cancelling TODAY do not accept the standard response of " it takes 3-5 business days to approve the letter" Do not go to escalation department Get a manager threaten them with complaint to CFPB and your State Attorney General Believe me sqeaky wheel will get the grease It works for me.</p> Chase QA audits approval lett…tag:shortsalesuperstars.com,2016-11-29:3468065:Comment:3817992016-11-29T20:24:38.600ZBrett Goldsmithhttp://shortsalesuperstars.com/profile/BrettGoldsmith
<p>Chase QA audits approval letters prior to issuance. Unfortunately this may take quite a few days.</p>
<p></p>
<p>Brett@ishortsalenow.com</p>
<p>310-564-6389</p>
<p><a href="http://www.ishortsalenow.com" target="_blank">www.ishortsalenow.com</a></p>
<p>Chase QA audits approval letters prior to issuance. Unfortunately this may take quite a few days.</p>
<p></p>
<p>Brett@ishortsalenow.com</p>
<p>310-564-6389</p>
<p><a href="http://www.ishortsalenow.com" target="_blank">www.ishortsalenow.com</a></p> If you email me we can get it…tag:shortsalesuperstars.com,2016-11-29:3468065:Comment:3817962016-11-29T17:23:57.836ZBen Benitahttp://shortsalesuperstars.com/profile/BenBenita
<p>If you email me we can get it done for you (or I can send you my list of contacts at Chase):</p>
<p></p>
<p>Ben@ShortSaleShop.net</p>
<p></p>
<p>I would not only escalate, but also find out who the Investor is on the loan and contact THEM directly (you MAY even be eligible for an 8% commission)!!!</p>
<p></p>
<p>Let me know if you want some help and all my best to everyone Crazy Enough To Do Short Sales!!!</p>
<p></p>
<p></p>
<p>If you email me we can get it done for you (or I can send you my list of contacts at Chase):</p>
<p></p>
<p>Ben@ShortSaleShop.net</p>
<p></p>
<p>I would not only escalate, but also find out who the Investor is on the loan and contact THEM directly (you MAY even be eligible for an 8% commission)!!!</p>
<p></p>
<p>Let me know if you want some help and all my best to everyone Crazy Enough To Do Short Sales!!!</p>
<p></p>
<p></p> Jacqueline, I have experience…tag:shortsalesuperstars.com,2016-11-29:3468065:Comment:3817932016-11-29T16:40:16.323ZTony Moraleshttp://shortsalesuperstars.com/profile/TonyMorales791
<p>Jacqueline, I have experienced several delays on CHASE short sales over the last 6 months They are more concerned with passing their audits than they are on issuing approvals. They will look for any way to reject documents. Recent one they wanted a notarized name affidavit because the buyer omitted his middle initial on one document. I could go on about several other stupid rejections. Their escalation department has no power and will do nothing but only relay your complaint to the short…</p>
<p>Jacqueline, I have experienced several delays on CHASE short sales over the last 6 months They are more concerned with passing their audits than they are on issuing approvals. They will look for any way to reject documents. Recent one they wanted a notarized name affidavit because the buyer omitted his middle initial on one document. I could go on about several other stupid rejections. Their escalation department has no power and will do nothing but only relay your complaint to the short sale department. You have to get tough with them This is not the "you catch more flies with sugar" situation. Insist on speaking to a REAL manager not an account manager, team lead or a supervisor</p> Hi Jacqueline -- Call them in…tag:shortsalesuperstars.com,2016-11-29:3468065:Comment:3817902016-11-29T16:38:15.811ZPaula Bachmanhttp://shortsalesuperstars.com/profile/PaulaBachman
<p>Hi Jacqueline -- Call them incessantly! Keep ESCALATING.</p>
<p></p>
<p>Hi Jacqueline -- Call them incessantly! Keep ESCALATING.</p>
<p></p>