I have client with an FHA loan which I am doing a short sale through B of A.
We have accepted contract with buyer and seller. I sent into B of A and they confirmed receipt on Jan 29th. It's Feb 21st now and I am trying to reach the SS Negotiator to see of they have reviewed the contract & if they need anything additional from me.
I have called many times with no response. I have also emailed. I have tried their supervisor as well as many times.
Never a single response. I am not sure what to expect. This is my first short sale / I am working with an experienced agent but he says to keep trying different numbers.
The help line at B of A for short sales says I need to speak with the negotiator. They are also sending the negotiator messages to contact me.
Does anybody have a reputable contact at B of A? Somebody that has time to answer the phone / messages?
I would think they would push this right through I got offer at WELL over market value w/ cash.
Thanks!
Tags:
Matthew,
I'd reach out to the executive office and open up a complaint at HUD. B of A Pre Foreclosure Sales (FHA) can be a nightmare.
310-564-6389
It's not quite thirty days. However, when I call the regular short sale helpline the representatives always tell me I need to be speaking with the negotiator at this point. And that they have had plenty of time to review it. Hopefully they will give me a response in the next few days.
I agree with Kevin. Reach out to them via Twittter. It works
awesomeness. I love that idea :) I have tweeted to them now. Thanks!
Does anybody have the HUD complaint number? I will definitely be turning this in. Twitter worked like a champ a few hours later I had a call from the negotiator.
The negotiator was on a COMPLETELY different page. They said basically the exact opposite of what the b of a short sale hotline was telling me. They told me they had NO RECORD of a short sale, a contract, or anything except for trying to send an approval to participate out to my client nearly a year ago. And I knew the file was inaccurate because they told me they tried to also contact me nearly a year ago. This was WAY before I even started working on this short sale.
It's a huge mess. The negotiator then said she would immediately email me some more information. I never even received an email.
I'm turning this into HUD. It's a joke.
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