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Permalink Reply by Wendy Rulnick on May 9, 2012 at 2:16am

David - Call Bank of America's general customer service number 1-866-880-1232 and ask why.  They should be able to tell you why.

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Permalink Reply by David Altuzarra on May 9, 2012 at 2:18am

I did there isn't any reason.

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Permalink Reply by Wendy Rulnick on May 9, 2012 at 3:06am

The rep didn't want to dig into it, apparently. I'd resubmit.

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Permalink Reply by David Altuzarra on May 9, 2012 at 4:25am

Interesting, I had one with an approval get closed out and that was what they said, though not HAFA.  Just today they closed all my files. 

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Permalink Reply by Ana Ribeiro on May 9, 2012 at 5:07am

Hi David,

This happened to me too. BofA has recently changed their requirements. If the borrower does't contact the lender to apply for HAFA, and you don't upload HAFA documents (RMA form) into library within 14 days, they will automatically close the file. They also have a new 4 pages authorization form that needs to be uploaded as well. You can read about it here: https://realestateagent.bankofamerica.com/default.aspx

Hope this helps. Let me know if you have any other questions. 

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Permalink Reply by Joseph Alfe on May 9, 2012 at 8:36pm

BOA has a host of new docs. Even if you hacve and existing, open file, it will be closed if you do not submit the new docs.

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