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What is a pre approved short sale? Does that mean an approval to participate was issued and you met the criteria? If the file passed QA and if they are working up an approval letter, if that information is true, you should be receiving an approval letter shortly. I'd be opening up a case with the executive office or reaching out to an escalation contact to see what is going on if the bank is not following time frames they stated in writing.
310-564-6389
Hi Clint. you can escalate this through twitter.
***Need Help? Try TWITTER HELP****:
****LOG INTO YOUR TWITTER ACCOUNT and TYPE: @BofA_Help Call YOUR NAME RE: PROPERTY ADDRESS, YOUR TEL NUMBER
http://social.bankofamerica.com/
For TWITTER Do not place LN# or borrower name in the message. Just a brief: 'Need help with a HAFA short sale" will suffice. Make sure to mention short sale. Also, each file should to be a separate tweet. If you have issues with 4 files then send 4 tweets. They will respond very quickly.
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