Hi there. I have had success moving applications along in banks by escalating issues to supervisors or even executive offices if I hit a road block at the case manager level. I am having huge frustration with PNC. The application requirements were completed on 4/11 - They say they have 30 from then to get an approval. They sent a decliine letter, but indicated that the application is still open because they have not heard back from the investor yet. Crazy - they sent a decline letter on a deal that is still pending! Anyways, nobody at PNC seems able to get information - or willing to make a call to the investor. Does anyone have a contact at PNC I can escalate this to - the deal is rotting on the vine...