Hi there.  I have had success moving applications along in banks by escalating issues to supervisors or even executive offices if I hit a road block at the case manager level.  I am having huge frustration with PNC.  The application requirements were completed on 4/11 - They say they have 30 from then to get an approval.  They sent a decliine letter, but indicated that the application is still open because they have not heard back from the investor yet.  Crazy - they sent a decline letter on a deal that is still pending!  Anyways, nobody at PNC seems able to get information - or willing to make a call to the investor.  Does anyone have a contact at PNC I can escalate this to - the deal is rotting on the vine...



Views: 36

Reply to This

Replies to This Discussion

Call and complain as many times until you get a response



© 2017   Created by Brett Goldsmith.   Powered by

Badges  |  Report an Issue  |  Terms of Service

********************************** like buttons ************************