2nd - Citi Financial Charge Off

Is there anyone out there with experience, tips, contacts or just helpful advice?  I've got a 2nd Mortgage, Citi Financial Charge Off / Post BK.  I cannot get ANYONE to talk to me or return my calls.  I was told 2 weeks ago, the dept. was getting shut down, and replaced, to call back the 25th.  Still can't reach anyone who can help.  1st is FHA.  Pending Foreclosure Auction.............  oh and it's a $40K home ;)

Views: 1136

▶ Reply to This

Replies to This Discussion

Permalink Reply by Melinda Speth on February 26, 2013 at 10:39am

Ron,

I am negotiating the Short Sale.. Even if the 2nd was discharged in the Bankruptcy, we still can include it in the Short Sale.. and will need to have the Lien Released in order to transfer clear title.. I'm just looking for a contact within Citi Financial Charge Off's (Recovery).  Once I get someone on the phone, I'm confident I can get what I  need done.  ;)

Permalink Reply by Bill Sloss on February 27, 2013 at 7:07am

Try this 866.520.5499  its a good place to start and they sent me where I wanted to go.

Permalink Reply by Melinda Speth on February 28, 2013 at 6:21am

Thank you Bill!  I'll give it a go..

Permalink Reply by Melinda Speth on February 28, 2013 at 9:19am

Hey Ron! 

This is a # for Citi Mortgage.. I'm in need of Citi Financial, but they were able to transfer me.. Thank you for the help! 

Mel

Permalink Reply by Justin Berry on February 28, 2013 at 5:39am

These are a few years old but may still work. Please respect and don't abuse or we all lose.

Citi Recovery Dept: 1-800-824-9907

John Hodges, VP of Citi Recovery, phone # 972-657-1023, fax# 972-657-1611, [email protected]

Philip Brewer, Operations Manager, Citi Recovery, phone# 816-505-6713, fax# 816-505-6222

Permalink Reply by Melinda Speth on February 28, 2013 at 6:21am

Thank you Justin, much appreciated!! I'll let you know if it works!!

Permalink Reply by Melinda Speth on February 28, 2013 at 9:13am

So far.. the # for Philip Brewer is no longer valid..

John Hodges, just rings and rings.. I will try his email, and see if that works! 

Mel

Permalink Reply by Bill Sloss on February 28, 2013 at 9:24am

Melinda I got right where I needed using the 800 number

They were very helpful if you are polite and firm

Ask for a supervisor

Had no problem the other day

Permalink Reply by Kelly Girup on March 1, 2013 at 1:13pm

I am having the same issue. I have a closing date on a short sale for March 11th and I have all of my lending lined up. BOA has the first loan and they have issued a signed contract but we are still waiting for Citi who has the second loan. My short sale negotiator is saying that Citi Recovery is making a transition and no one is communcating. I have 10 days until my closing, but still have nothing from Citi. Help! I cannot lock into a rate, or close on the 11th if Citi still has the loan. Any recommendations on contacts with recovery? Our negotiator says they plan on contacting corporate.

Permalink Reply by Melinda Speth on March 26, 2013 at 5:09am

Kelly.. have you made any progress with your Citi Recovery file?  Do you have any helpful #'s, as I am stuck!

Permalink Reply by Melinda Speth on March 26, 2013 at 6:43am

Kelly!  I finally was able to reach someone.. a dialed the regular Citi # and had them WARM TRANSFER to a representative in Charge Offs.. It worked, I got a Recovery Processor! Woohoo!

RSS

Members

© 2024   Created by Short Sale Superstars LLC.   Powered by

Badges  |  Report an Issue  |  Terms of Service

********************************** like buttons ************************